Our Vision And Mission

  The greatest danger for most of us is not that our aim is too high and we miss it, but that it is too low and we reach it.  

-Michelangelo.

Vision

To become a preferred partner for our clients in meeting their business goals through our people, services and solutions.

Mission

  • Work to understand the needs and requirements of our clients before proposing a solution.
  • Value creation through collaborative understanding of business processes.
  • Develop responsive proposals that provide cost-effective solutions to our clients needs.
  • Deploy the right mix of people and products to deliver value-added services and solutions to our clients.
  • Maintain collaborative team spirit and congenial work atmosphere.
  • Follow-up on the quality of our services and solutions to our clients.
  • Establish long-term relationship with our customers.
Vision
 

Values

Sysveda focuses on 4 core values to define our work and attitude.
  • Service: We undertake our client's issues and challenges with honesty, accountability and reliability to provide our best solutions.
  • Process: Strive for organization excellence through best practices, process and continual improvement.
  • Technology: Acquire the right technology and standout with creative, proactive and innovative ideas.
  • Resource: Fostering an environment of team-work, employee reliability by employee empowerment and to rise beyond expectations.
Values
 

Quality Policy

We commit to provide on time delivery of reliable IT solutions that meet our customer business goals and continually improve to maintain the effectiveness of our Quality Management System.

Quality Objectives

Sysveda will :-
  • To ensure the schedule variance of a project does not exceed 10%.
  • To ensure the effort variance for a project does not exceed 15%
  • To ensure the defect density for a software development project does not exceed 8 defects / KLOC
  • To achieve a Testing Efficiency of 90%
SysvedaQualityPolicy
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Information Security Policy Statement

  • To ensure the business continuity by preventing or minimizing the impact of security incidents.
  • To facilitate business improvement through adoption of secure business practice.
  • To Provide assurance that all information controls are implemented to a repeatable and consistently high standard to the benefit of our customers and stakeholders.
 

Information Security Objectives

  • Server disk space should be greater than 20% of total disk space at any point of time.
  • Server Temparature should be maintained below 47'c throught a year.
  • HelpDesk SLA should be greater than 80%.
  • Backup Failure should be less than 5% of total backups taken over 3 months.
  • CCTV Coverage should be above 95% per 3 months.
  • Uptime of the servers should be above 95% per 3 months.
  • Availability of Email server should be 100% throughout a year.